Cancellation Policy
15 Days or More
- For cancellations made 15 days or more prior to the scheduled date, a 100% refund will be provided.
From 7 to 14 days
- Cancellations made from 7 to 14 days before check-in are eligible for a 50% refund.
Less than 7 days or no show
- No refunds will be issued for cancellations made less than 7 days before the scheduled date, or for a no show.
Cancellation policies differ among travel reservation platforms because each platform employs unique criteria and standards to process refunds. It's advisable to consult your reservation platform to understand the specific cancellation conditions applicable to your booking.
Processing Fees:
Credit card processing payment fees, including payments made through the AM properties website, Booking, VRBO, Expedia, Airbnb, and other channels, will be deducted from all refunds and partial refunds.
If there is a severe, unforeseeable event, please contact us. It is at AM Properties discretion to make adjustments for individual cases.
Non-refundable rate
When booking directly on theamproperties.com you may choose between two rates: the standard rate, which follows the terms above, and the non-refundable rate, which is 10% lower.
- The non-refundable rate is charged in full at the time of booking.
- It cannot be cancelled or refunded, at any time, for any amount.
- Dates cannot be changed and the booking cannot be transferred to another property.
- The 10% discount applies to the accommodation rate. Cleaning fees are not discounted; taxes are recalculated on the amount actually charged.
- This rate must be accepted explicitly during checkout, before payment.
If you did not choose the non-refundable rate, your booking follows the standard terms above. Bookings made through Airbnb, Booking, VRBO, Expedia or any other channel are always governed by that channel's own terms.