Privacy Policy
Effective Date: March 1, 2024 · Last updated: November 7, 2026
AM PROPERTIES INTERNATIONAL, S.A. ("we" or "us") is committed to protecting the privacy of individuals who visit our website and make reservations through our platform. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it.
1. Information We Collect
When you make a reservation through our website, we may collect the following types of personal information:
- Name
- Last name
- Email address
- Identification (e.g., passport, driver's license)
- Contact information (e.g., phone number, address)
- Payment information (e.g., credit card details)
2. Use of Information
We use the personal information you provide to:
- Process and confirm your reservation
- Communicate with you about your reservation
- Provide customer support
- Send you updates, promotions, and newsletters (if you opt-in to receive them)
- Comply with legal requirements
3. Information Sharing
We may share your personal information with:
- Service providers who assist us in processing reservations and providing services
- Legal authorities if required by law or to protect our rights and safety
We do not sell, rent, or lease your personal information to third parties.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5. Sign in with Google or Apple, and our apps
You can create or open your account on this website and in our apps (AM Guest, and the Tata Coffee Shop app of the café in the PH Doña Raquel lobby) with your Google or Apple account. When you do, we receive from Google or Apple only your name, your email address and an identifier of your account. We do not receive your password or access to your contacts, files, calendar or any other Google or Apple data.
- We use that information only to create your account, sign you in and link it to your reservations, your stay and, in the Tata app, your TATA Points.
- We do not sell it, we do not share it with third parties, and we do not use it for advertising.
- If you choose to hide your email with Apple, we use the relay address that Apple gives us.
- You can delete your account at any time from the app or the website, or by writing to us. When you do, we also delete the link to your Google or Apple account. You can also remove our access from your Google or Apple account settings.
Our use of information received from Google APIs complies with the Google API Services User Data Policy, including its Limited Use requirements. The Tata loyalty program has its own privacy policy.
6. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt-out of receiving promotional emails
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.
By using our website and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Last updated: November 7, 2026